BNW Developments, a key player in the UAE real estate market, has selected ANACITY, part of the ANAROCK Group, as its digital transformation partner to introduce BNW LIVING. This new mobile-first platform is designed to streamline the customer experience for buyers, investors, and residents of BNW’s residential projects. The platform aims to enhance the entire customer journey, from initial sales to property possession.
The BNW LIVING mobile app, available on both Android and iOS, brings together various real estate services and information into one user-friendly interface. Users can access construction updates, make payments, authorize visitors, and utilize community management features such as helpdesk services and amenity bookings. The app also supports property managers with a centralized dashboard for handling multiple communities, managing tenant move-ins, generating invoices, tracking visitor activity, scheduling maintenance, and overseeing vendor communications. This centralized approach seeks to improve efficiency and cohesion in property management.
Initially, BNW LIVING will be used in Aqua Arc, BNW’s luxury residential project on Al Marjan Island in Ras Al Khaimah. The app will be expanded to future projects, with full completion expected by the third quarter of 2027. The platform aims to offer convenience and transparency to a diverse group of buyers and investors from the Middle East, Europe, China, India, the UK, and the US.
Amit Puri, Group CEO of BNW Developments, commented on the collaboration, emphasizing BNW’s commitment to enhancing customer experience. “The BNW LIVING app is a significant step forward for us,” Puri said. “It simplifies communication and interaction for our global network of investors, buyers, and residents. We are confident that ANACITY’s expertise in digital transformation will bring substantial value to our clients.”
Shajai Jacob, Managing Director and CEO of ANACITY, highlighted the importance of a unified digital experience. “BNW LIVING goes beyond being just an app. It transforms how real estate developers engage with their customers by bringing the entire buyer and resident journey into one platform. This partnership will help improve customer satisfaction by making the process more transparent and accessible.”
The introduction of BNW LIVING strengthens ANACITY’s position within the proptech sector in the Gulf Cooperation Council (GCC) region. It further contributes to the growing digital innovation within Dubai’s real estate industry by providing a digital-first approach to property management.
About ANACITY: ANACITY is a mobile-first SaaS platform focused on the digital transformation of residential and commercial real estate in the Middle East and beyond. The platform enables developers and property managers to engage with their communities through advanced technology solutions. ANACITY is a part of ANAROCK Group, a leading real estate services firm in India.
About BNW Developments: BNW Developments is a rapidly growing real estate developer in Dubai, recognized for its focus on luxury projects and customer service. Founded by Ankur Aggarwal, a chartered accountant, and Vivek Anand Oberoi, a Bollywood actor and philanthropist, BNW specializes in delivering high-end residential and commercial properties in the UAE. Their latest project, Aqua Arc, is situated on Al Marjan Island and is set to attract significant investment from high-net-worth individuals.
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By Proptechbuzz
By Ravi Kumar
